That might be a support draft that cites the ticket, an onboarding checklist that actually finishes, a queue waiting for approval, a CRM note that stays a draft, or a messy import where a person still sees the exceptions.
It belongs with the other AI features in the product you already run. See support triage and the onboarding copilot.
No. The handoff happens inside the product, using the APIs and permissions you already have.
Anything painful to undo: a send, a publish, a charge, or a delete. A person still sees it first.